Property Marketing & Creative
About Us
At Brand Acumen we specialise in engaging people in place. We work with you to ensure they’re inspired to connect with your development story, no matter what the project – residential, mixed-use precincts, commercial, government or institutional.
Our focus is to work with you in realising your vision in the smartest, most inspirational and effective way. As a collective, our knowledge and understanding of property marketing, branding and advertising is unique.
When coupled with our strong project management experience, we deliver the perfect mix of commercial and creative acumen for our clients.
Let’s build something great together.
Curating inspiring place stories.
Services
Our passion is growing inspirational property brands.
We collaborate with marketing, development, sales and community teams to distil a project vision and deliver creative and strategic communication that drives leads and ultimately sales results.
We utilise marketing, creative, media, social and production resources, along with property image makers, public relations and event services. We create and manage compelling stories that connect people to place.
Client Partner
We provide a seamless, integrated offering to support our clients from inception to place activation and delivery.
Ways of Working Options:
We can provide you with full marketing and creative support or a specific, tailored approach to fit your current needs.
+ Whole or part project management
+ A specific tailored approach
+ One off, key deliverables
Service Phases
Our services are designed to complement your development process from site acquisition and run in parallel with your preconstruction, construction and post construction stages.
Discovery & Feasibility
Brand Acumen will assist you to define the potential value and opportunity during the initial stages of assessing and securing a site.
Our research includes amenity, community, market, competitors and target audience analysis.
If your project is established and a brand refresh and repositioning is needed, we provide tailored audits to discover fresh opportunities to focus on. Audits can include stakeholder insight workshops, customer journey analysis, mystery shopping the sales journey and signage audits.
Our Place Site & Recommendations Report will define the potential of a site and include next step recommendations.
Outcomes
- Discovery & Feasibility Analysis
- Audit Results Guide
- Place Site & Recommendations Report
Site Vision, Story & Narrative
Utilising the findings from a Discovery & Feasibility Analysis, we unlock a site’s full potential in alignment with your place & product goals. We provide detailed recommendations for the site design, layout, finishes, first staging and timing plans.
Key Place Themes are identified related to the community, site heritage, amenity and geography of the site. The place story is crafted with recommendations for the narrative execution, ultimately informing character, tone of voice and values.
Our tailored vision and story recommendations are best defined during the site planning and place design stage of a development’s journey. Consideration to your Sales & Information Centre, and if relevant a Builder Display Village, form part of our strategy guide.
Outcomes
- Site & Product, Stage, SIC & Display Village Recommendations
- Vision, Story & Strategy Guide
- Place Themes & Pillars with Narrative Defined
- Community Partnership / Retail Strategy
- Stakeholder Benefits Matrix
Brand & Creative Expression
Our brand development service distils your point of difference and elevates it to achieve media cut through and inspire your customer.
We utilise site and community heritage references, current market and competitor research, demographic data and insights into your target market’s lifestyle to build your story.
An inspirational brand persona and related key messages form the basis of your project’s story and positioning. We identify next step actions to connect your place to community and stakeholders.
Outcomes
- Name & Identity
- Creative Items & Communication Elements
- High Level Campaign Themes & Directions
- Next Step Actions
Activation Strategy – Place & Community
Activation strategies for place and community are defined with a thorough understanding of your project, place and target audience.
Site specific features, your master plan design, your budget and your preferred timing of development will guide our recommendations.
Knowing your brand story and narrative will be key to a well targeted strategy, utilising inspirational creative and a tailored multi-channel approach to reach your audience and build your lead and sales funnel.
Outcomes
- Strategic Recommendations Guide
- Customer & Sales Journey Guide
- Calendar of Activity
- Budget
Place Marketing & Creative Delivery
As an extension of your team, we assist with the rollout of your marketing brand, creative and campaign initiatives, including the delivery of creative assets and coordination of key suppliers.
In-market campaign and creative delivery includes image management, all signage and collateral requirements, experiential events and milestone celebrations.
Our service includes customer journey design recommendations and installation of Sales & Information Centres and Builder Display Villages design recommendations.
Outcomes
- In-market Calendar & Campaign Delivery: Multi-Channel Brand, Campaign and Project Launch or Refresh
- Builder Display Village / SIC centre: Installation & Launch
Marketing Management
To ensure a new brand, a brand refresh or mature brand continues to hold a market leading relevance and position, we provide oversight and support of the strategy, market presence and communications for select property clients.
Effective management support requires scheduled access to client project team meetings to collaborate with marketing, development, sales and community client teams.
Outcomes
- Highly Collaborative Marketing Management
- Strategy & Tactical Recommendations
- Media, Creative, PR and Socials Oversight
- Task Management
ROI Success Reporting
Monitoring, measuring and reporting on activities is essential for effective delivery and improvements to capital committed to project marketing and communications.
We assist with insights and reporting on the effectiveness of creative, media, digital, socials and PR that drive leads, referrals and ultimately sales and leasing outcomes.
Outcomes
- ROI Reporting
- Budget Measurement & Review
Our Team
Richard Keating
Managing Director
With a career spanning property development marketing, brand management and creative agencies, Richard’s understanding of marketing, creative and advertising, from a property client’s perspective is unique.
Collaborating with the wider team, Richard aims to distil and curate a unique story and strategy for each project, delivering commercially robust place value and aspirational communication, to drive leads and increase project revenue results.
Sheridan Turner
Account Director
A business director and client engagement leader with a wealth of experience, providing strategic and creative guidance to major Australian and international clients with Ogilvy, Wunderman Thompson, VCCP and Razorfish ANZ. Sheridan leads our client service team.
Charles Schaefer
Creative Director
Working at some of Australia's leading agencies as a Creative Director, Copywriter, and Creative Consultant, Charles’ client experience includes Frasers Property Australia – Yungaba & Cova Hope Island. Lendlease – Yarrabilba, North Lakes (Delfin). Gardner Vaughan Group – Stonebrook & Danby Lane. Agencies include Ogilvy, Publicis Mojo, Next Thursday and Junior.
Simon Budzevski
Creative Director
Simon has delivered award-winning creative solutions for national and international client portfolios across multiple categories. A Creative Director, Art Director and Creative Consultant at leading creative agencies including Colony, Khemistry, Junior, Ogilvy, BCM and Publicis Mojo. His property clients include Frasers Property Australia – Yungaba & Cova Hope Island. Lendlease – Yarrabilba.
Julia Amouyal
Head of Media
Dynamic and solution-oriented, Julia leads our clients through their digital, media, data and technology transformation journey. An inspiring team leader with 16 years’ experience, she utilises her collaborative skills across marketing, creative and media to develop integrated media solutions that deliver results. Media agencies include Colony, Mediacom, Zenith Media, PHD (TRIO).
Kelly Staples
Social Director
With over a decade of experience in digital & social media marketing, Kelly is dedicated to fostering innovation and achieving strategic growth in every project. She is a passionate brand storyteller and community builder, leveraging third-party platforms as powerful tools to deliver social media, SEO, SEM, email marketing campaigns and influencer partnerships.
Phil Hagstrom
TV & Content Director
As an accomplished film and television director, Phil leads our film production team. Initially a sound designer for feature films before moving into directing eight years ago. He was one of the first adopters of 360° video and VR in Queensland and has been directing VR projects since 2015.
Projects
To find out more about our project experience and to get the conversation started about your next project, reach out using the contact details below.